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Role: Virtual Customer Service India


Location: Permanent work from home


Qualification

(10+2) 12th Pass Minimum 

Graduation/PG are also eligible to apply

 

Responsibilities

Must have excellent customer service skills, including maintaining focus on the customer issue in a  fast-paced environment

Ability to empathize with and prioritize customer needs

Should demonstrate interpersonal skills with a diverse customer base

Demonstrates conflict resolution, negotiation, and de-escalation skills

Demonstrates ownership to resolve challenging customer issues, escalating when necessary

Ability to determine customer needs & provide appropriate solutions

Should maintain regular and reliable attendance, including the daily schedule as assigned

Should be flexible with the working schedule; may be expected to work weekends, holidays and events

Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

Must have excellent problem-solving skills


Benefits

Night Shift Allowance

Over Time Allowance

Meal Card


How to Apply:

·        Step: 1 - Check the links below

·        Step:2 - Read the job description Carefully 

·        Step:3 - Fill in your personal and academic details

·        Step:4 - Review and Submit Application


Check here: Click here to Apply


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