Non Voice Chat Process | Work from home jobs in Telugu | Genpact Recruitment 2022 | Apply Now




Role: Customer Support Chat Process


Location: Hyderabad


Department: IT Operations


Interview Venue: Virtual Zoom 


Timing : 10:30 AM - 01:30 PM


Zoom Id: https://genpact.zoom.us/j/99277141449


Responsibilities

Respond to customer queries and customers concern.

You need to demonstrate effective, clear, and professional written and oral communication.

Should maintain acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.

Must actively seek solutions through logical reasoning

Should demonstrate strong problem-solving capabilities and assist customers in case of any issues

You should provide excellent customer service to our customers

You should be responsible to exhibit a capacity for critical thinking and analysis.

You are responsible to showcase a proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Basic knowledge of how digital payments work required


Qualification

Any Graduate from any discipline 

Freshers are eligible to apply 

Must have fluent English 


Preferred Skills: 

Previous customer service experience is preferable 

Good analytical skills

Good communication skills

Good computer knowledge

Flexible to work in 24*7 shifts 


How to Apply:

·        Step: 1 - Check the links below

·        Step:2 - Read the job description Carefully 

·        Step:3 - Fill in your personal and academic details

·        Step:4 - Review and Submit Application


Check here: Click here to Apply


For better clarity - watch the video below:👇


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Note: Please make a note that the information we provide you is just informative and we request you to please check official websites of the respective organization before applying for any job. We don't ask you to pay any money and if anyone is asking money for giving you a job, please don't pay. You are completely responsible for your actions and this is just informative and maybe helpful for your career.





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