Diebold Nixdorf Recruitment 2020 || Any Graduate || Latest IT jobs

Diebold Nixdorf Recruitment 2020 || Any Graduate || Latest IT jobs 

 Position Name: Associate IT Specialist - Helpdesk

Skills Required: Knowledge of Customer services

Job Locations: Hyderabad

Job Posting: Latest

Work From Home: Yes (Temporary)

Qualification: Any Graduate (Computer science is preferable)

Job Description:

  • Handling Technical issues from customers & providing exceptional customer service.
  • Responding to the inquiries about the issues
  • Delivering best outputs with very good accuracy
  • Responding to call, chats and self service tickets
  • Collaborating with team and delivering best outputs.
  • Report to managers on performance status and any escalations.
  • Following standard service desk process.
  • Identify and escalate priority related issues to the next level teams.

Experience: 0.6 Months - 3 years

Passouts : 2019/2020/2021/2022

2021 Batch can apply : Yes but with experience

Department: Helpdesk Operations

Office Timings: Rotational

Qualification & Desired Skills:

  • Any Graduate
  • Good Communication Skills
  • Good customer support skills
  • Excellent problem solving and logical reasoning skills
  • Good Oral and written communication skills
  • Written and verbal communication

Preferred Qualifications:

  • Graduate - Computer science
  • Preferable with good customer support.
  • Fluent Communication & clarity
  • Good Problem solving skills

Shift: Rotational

Fresher Can Apply : No

Experienced Can Apply : Yes 0.6 - 3 years

Apply now for Hyderabad Location

Note: Please make a note that the information we provide you is just informative and we request you to please check official websites of the respective organization before applying for any job. We don't ask you to pay any money and if anyone is asking money for giving you a job, please don't pay. You are completely responsible for your actions and this is just informative and maybe helpful for your career.



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