Diebold Nixdorf Recruitment 2020 || Any Graduate || Latest IT jobs

Diebold Nixdorf Recruitment 2020 || Any Graduate || Latest IT jobs 





 Position Name: Associate IT Specialist - Helpdesk


Skills Required: Knowledge of Customer services


Job Locations: Hyderabad


Job Posting: Latest



Work From Home: Yes (Temporary)



Qualification: Any Graduate (Computer science is preferable)


Job Description:

  • Handling Technical issues from customers & providing exceptional customer service.
  • Responding to the inquiries about the issues
  • Delivering best outputs with very good accuracy
  • Responding to call, chats and self service tickets
  • Collaborating with team and delivering best outputs.
  • Report to managers on performance status and any escalations.
  • Following standard service desk process.
  • Identify and escalate priority related issues to the next level teams.


Experience: 0.6 Months - 3 years


Passouts : 2019/2020/2021/2022


2021 Batch can apply : Yes but with experience


Department: Helpdesk Operations


Office Timings: Rotational


Qualification & Desired Skills:

  • Any Graduate
  • Good Communication Skills
  • Good customer support skills
  • Excellent problem solving and logical reasoning skills
  • Good Oral and written communication skills
  • Written and verbal communication


Preferred Qualifications:

  • Graduate - Computer science
  • Preferable with good customer support.
  • Fluent Communication & clarity
  • Good Problem solving skills


Shift: Rotational

Fresher Can Apply : No


Experienced Can Apply : Yes 0.6 - 3 years


Apply now for Hyderabad Location



Note: Please make a note that the information we provide you is just informative and we request you to please check official websites of the respective organization before applying for any job. We don't ask you to pay any money and if anyone is asking money for giving you a job, please don't pay. You are completely responsible for your actions and this is just informative and maybe helpful for your career.


 

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