Location : Hyderabad Role : Product Support Analyst Work form home: Yes (Temporary) Salary : 2,75,000/-PA to 4,75,000/- PA Responsibilities : You have to troubleshoot and resolve complex Ad Serving issues for high-end clients like Financial Times, eBay, The Guardian, CBS, etc. Should provide e-mail and chat support for issues raised by publishers. Issues can be related to ad serving/ reporting/ ad delivery/ page implementation /creative development. Work along with publishers on accounts to enable features & to resolve UI related issues. Should be able to work independently & efficiently to meet defined SLA. To consistently meet or exceed all agreed quality parameters as defined for the process. Must deliver best outputs from the tasks assigned Skills : Good knowledge of digital marketing Excellent English is written and verbal communication skills Email & Chat support HTML/JAVA/CSS Previous experience is preferable Freshers with good knowledge on HTML, Javascript &am
Role : Customer Support Chat Process Location : Hyderabad Department : IT Operations Interview Venue : Virtual Zoom Timing : 10:30 AM - 01:30 PM Zoom Id: https://genpact.zoom.us/j/99277141449 Responsibilities : Respond to customer queries and customers concern. You need to demonstrate effective, clear, and professional written and oral communication. Should maintain acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. Must actively seek solutions through logical reasoning Should demonstrate strong problem-solving capabilities and assist customers in case of any issues You should provide excellent customer service to our customers You should be responsible to exhibit a capacity for critical thinking and analysis. You are responsible to showcase a proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Basic knowledge of how digital payments work required Quali
Role : Customer KYC Support Associate Location : Bangalore Work from home: Temporary Responsibilities : Carry out customer KYC verification process as per defined SOP. Must perform necessary checks and report potential fraud customers. Constantly review the process and identify areas of improvement to ensure 0% defect rate. Need to exhibit the highest standards of customer service. Ensure accurate and timely processing & submission of KYC requests. Maintaining strict confidentiality and following all applicable Amazon policies for securing confidential information. Eligibility : Any Graduate Fresher or Graduate with 0-2 years of experience 2018/2019/2020/2021/2021 Batches can apply Key Skills : Must have good verbal and written communication skills Should be able to work on KYC-related work Should have good knowledge on KYC and RBI related guidelines How to Apply: · Step: 1 - Check the links below · Step:2 - Read the job description Carefully ·
India Mart is hiring for Freelance Tele Associate role, interested students, housewives and other who are willing to work as part time can apply to these jobs before the vacancies gets closed Role: Freelance Tele Associate Work from Home: Yes Salary: weekly payout Location: Remote Eligibility: 10th/Inter/Diploma/Graduation Skills Required: Good communication in Hindi and English Good knowledge on computers Good knowledge on MS excel, word, ppt etc.. Primary Requirements: Working will be from Monday to Saturday 10Am to 7Pm (3-4hrs) per day Must have good working environment Must need good internet connection Must need to communicate in both Hindi and English How to Apply : Step: 1 - Check the links below Step:2 - Read the job description Carefully Step:3 - Fill you personal and academic details Step:4 - Review and Submit Application Apply here : Click here to Apply Note: Please make a note that the information we provide you is just informative and we request you to plea
Role: New Associate Location: Hyderabad Work from home: Yes but Temporary Salary : 3 Lakhs PA approx(Depends on Interview performance) Responsibilities : In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction will be with your team and your direct supervisor You will be given detailed instructions on all tasks that need to be carried out, and the decisions that you make will impact your work You will need to be well versed with basic statistics & terms involved in the day-to-day business & use them while discussing with stakeholders You will be working closely with project members to effectively deliver on the requirements You will be an individual contributor as a part of a team by delivering the best outputs Skills Required: Good English communication Knowledge on computers and also various tools like MS Office Must be aware of digital world and how the business runs Qualification : An
Role: SP & DSP Location : Work from home (Temporary) Salary: 6.5 Lakhs Qualifications: Graduation Branches: ECE/CSE/IT/EEE or equivalent Last date: NA How to Apply: · Step: 1 - Check the links below · Step:2 - Read the job description Carefully · Step:3 - Fill your personal and academic details · Step:4 - Review and Submit Application Check here: Click here to Apply For better clarity - watch the video below:👇 Che ck for More IT Jobs 2022 : Click here Note: Please make a note that the information we provide you is just informative and we request you to please check official websites of the respective organization before applying for any job. We don't ask you to pay any money and if anyone is asking money for giving you a job, please don't pay. You are completely responsible for your actions and this is just informative and maybe helpful for your career.
Role: Process Associate Location: Hyderabad Qualification: Exclusion of (BE/BTech/MCA)/High School graduate/above as may be applicable in the Geo Responsibilities: •Administering & helping to manage Client’s Product support for the customers who call/chat or email in the support center. • Providing customer support to international customers over the phone for voice process (INBOUND and Outbound calling). • Woking on client products to the customer (Analytics, YouTube etc). • Efficient & timely service delivery across teams for multiple clients They work closely with the functional leads to define overall strategies and processes to increase the efficiency and productivity within the process They work with BD team to increase the span of services and add new clients. • Create and manage Risk & mitigation plans based on discussion with project stakeholders. • They serve all clients through Account managers or in a few cases without any intervention of an account manager t
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